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Join Oregon Restaurant & Lodging Association at the table for conversations relating to Oregon’s restaurant and lodging industry. Host Greg Astley, ORLA’s Director of Government Affairs, speaks with industry leaders, policymakers, and business experts about challenges, opportunities, and successes in the world of Oregon hospitality.
Episodes
Thursday Jun 27, 2019
Thursday Jun 27, 2019
Every interaction a guest has with your brand has a direct affect on your company's reputation, your customer's subconscious decision-making, and your bottom line. Chris Nordyke of Summit Cleaning & Restoration stops by to talk customer experience and how common failure points present opportunities for success and how an empowered staff can create wins all around.
Guest: Chris Nordyke, Summit Cleaning & Restoration
Advocacy Watch:
• Plastic bag and straw bans coming into effect
• Regional team kickoff around the state
• Cannabis tourism and regulations; OLCC guidance coming
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