Boiled Down
31. Unpacking Tourism Promotion

31. Unpacking Tourism Promotion

January 28, 2020

Discover all the work Travel Oregon does to grow our state economy by promoting tourism. In this episode, Teresa O'Neill and Carole Astley of Travel Oregon walk us through the many programs and events offered by the Tourism Commission, including the Oregon Governor's Conference on Tourism and the Oregon Rural Tourism Conference. We talk about the wide variety of research being conducted to benefit the state and help leaders make informed decisions on marketing efforts, destination management, and product development. You'll also hear the benefits of international travelers in addition to domestic guests and how hospitality businesses can get involved, partner and profit through collaboration.

Guests:
Teresa O'Neill, VP Global Strategic Partnerships, Travel Oregon
Carole Astley, Director Meeting Services, Travel Oregon

Links Referenced:
TravelOregon.com
Industry.TravelOregon.com

Advocacy Watch:
• Madras food and beverage tax proposed
• Portland Parks budget gaps, solutions proposed
• Trump Administration's proposed tariffs on some European products
• Taste Oregon Legislative Reception

Listener Question:
Single-use plastics clarification on new laws

30. Preparing for the Worst

30. Preparing for the Worst

December 12, 2019

"Hospitality begins with safety," so this episode we're talking emergency preparedness. Althea Rizzo joins us from the Office of Emergency Management to help us boil down what businesses can do to prepare for a disaster. Learn more about how communities will respond, who is most vulnerable and what resources exist to help Oregon businesses be ready.

Guest:
Althea Rizzo, Geologic Hazards Coordinator, Oregon Office of Emergency Management

Co-Host:
Lori Little, Director of Communications, Oregon Restaurant & Lodging Association

Links Referenced:

Advocacy Watch:

  • Pendleton's 3 New Taxes for Street Maintenance
  • Taste Oregon Legislative Reception
29. Scary Stories (and how the SBA helps small businesses)

29. Scary Stories (and how the SBA helps small businesses)

October 31, 2019

Hear cautionary tales of the industry and how the Oregon Secretary of State's Office of Small Business Assistance can help. Discover how this resource team has helped other Oregon businesses, including those starting, growing or winding down a business. Learn what to do if you believe you've been subject to unreasonable or unfair state regulatory actions, including: investigations, excessive fines or penalties, even threats or other enforcement by a state agency.

Guests:
Ruth Miles, Corporate Division Director, Tribal Liaison, Oregon Secretary of State
Trevor Leahy, Small Business Advocate, Oregon Secretary of State Office of Small Business Assistance

Advocacy Watch:

  • Food & Beverage taxes being considered
  • Burgerville Union strikes
  • Service charges, fees and tips
28. Word on The Street

28. Word on The Street

October 3, 2019

ORLA's Greg, Nicole and Steve boil down some of the industry chatter around the state, what's happening where, and the overall trends impacting Oregon's hospitality industry. From an industry-insider perspective, they touch on Portland protests and the City's counter measures, why brewpubs are closing, and a new wave of suburban migration. Hear more about new food cart pod regulations, Corporate Activities Tax rule making, and the Federal DOJ overtime rule soon taking effect. 

Guests:
Nicole Peterson, ORLA Government Affairs
Steve Scardina ORLA Regional Representative

Advocacy Watch:

  • Corporate Activity Tax rule making
  • Federal DOJ overtime rule
  • Credit card tip window for servers
27. Liquor Liters, CBD Consumables, and Cage-free Chickens

27. Liquor Liters, CBD Consumables, and Cage-free Chickens

August 26, 2019

We've got the OLCC's Executive Director and Deputy Director in the house answering all our alcohol and marijuana-related industry questions. Our conversation boils down what the License Fee increases mean and how they will help fund automation and software upgrades in the future. You'll also hear about pilot projects with liter sizes, what is legal with CBD and edibles, and new acceptable IDs for Canadians via NEXUS cards.

Guests:
Steve Marks, Executive Director, OLCC
Will Higlin, Deputy Director, OLCC

Advocacy Watch:

  • Egg-laying hen protections (and enrichment) for 2024
  • Lottery Retailer Forums discuss Oregon Lottery's proposed commission rates
  • ORLA Regional Meetings are on the calendar; visit OregonRLA.org for details.
26. Grassroots Advocacy

26. Grassroots Advocacy

August 13, 2019

Lindsey Miller, National Restaurant Association grassroots advocacy manager and Nicole Peterson, ORLA government affairs coordinator talk about the Portland Kitchen Cabinet, a civic engagement program committed to growing and preserving opportunity in the local restaurant industry. We discuss the importance of grassroots advocacy around the country as well as local community initiatives that help drive relationships with peers, neighbors and elected officials. 

Guests:
Lindsey Miller, NRA Grassroots Advocacy
Nicole Peterson, ORLA Government Affairs

Advocacy Watch:
• Possible changes to ACA reporting system
• New Pacific Power shutoff policy
• In-depth Legislative update at the ORLA Hospitality Conference

25. Turning Micro-Disappointments into Macro-Delights

25. Turning Micro-Disappointments into Macro-Delights

June 27, 2019

Every interaction a guest has with your brand has a direct affect on your company's reputation, your customer's subconscious decision-making, and your bottom line. Chris Nordyke of Summit Cleaning & Restoration stops by to talk customer experience and how common failure points present opportunities for success and how an empowered staff can create wins all around.

Guest: Chris Nordyke, Summit Cleaning & Restoration

Advocacy Watch: 
• Plastic bag and straw bans coming into effect
• Regional team kickoff around the state
• Cannabis tourism and regulations; OLCC guidance coming

24. Keeping Employment Law ‘Above Bar’

24. Keeping Employment Law ‘Above Bar’

May 29, 2019

We keep it candid with employment law professionals Rich Meneghello and Alex Wheatley of Fisher Phillips as we discuss recent must-know developments for employers. Hear a national check-in on Trump's administration and about the new version of the overtime rule under U.S. Secretary of Labor, Alexander Acosta. Take note on why you should be prepared with two years of data for the renewed Equal Employment demographic form, EEO1. We also examine off-duty consumption issues, your ability to enforce, and what the recent Oregon Supreme Court ruling surrounding the social host statute means for all employers and those who serve alcohol.

Guests: Rich Meneghello, Partner, and Alex Wheatley, Associate, Fisher Phillips

Advocacy Watch:

  • Hood River sales tax is defeated
  • Portland short-term rental crackdown
  • Albany lodging facilities under six units no longer exempt from TLT
23. The Future Workforce

23. The Future Workforce

May 3, 2019

In this episode, hear about Oregon ProStart–a Career and Technical Education program, it's capstone event ORLAEF ProStart Invitational, and Willamette High School team's upcoming trip to Nationals. Sysco Portland is an important partner to our industry, not only as title sponsor of the event but also its support of ORLAEF and workforce initiatives.

Guests: Martha Humphreys, Culinary Arts Instructor, and Shane Wilder, student (Willamette High School)

Guest: Cory Schreiber, Chef for Sysco Portland

Guest co-host: Wendy Popkin, Executive Director, ORLA Education Foundation

Advocacy Watch:

  • Legislative bills now dead and those still alive
  • One Big Night supports the industry and advocacy efforts
22. Bonus Episode: Northwest Food Show

22. Bonus Episode: Northwest Food Show

April 25, 2019

'It's what's cookin' was the theme of the 2019 Northwest Food Show and there's still lots of buzz around the event! Featured presenters from the show stage stop by the podcast–hear from world-renowned Chef Marcus Samuelsson and local legend Chef Beau Carr of RingSide Steakhouse. You'll also learn more about the show, industry trends and happenings from a few exhibitors and the Show CEO. Enjoy a laugh with several personalities from the TV show Bar Rescue.