Boiled Down

2: The Gratuity Free Restaurant

January 23, 2017

In face of a higher minimum wage and income disparity between front-of-the-house and back-of-the-house employees, two Portland restaurateurs share how and why they have embraced the gratuity free restaurant model. Scott Dolich and Andy Fortgang discuss the cultural shift for both guests and employees in their restaurants, plus offer advice for others thinking about implementing a no-tipping system. 

Advocacy watch - 1:10
Introductions - 5:15
No-tipping transition - 8:46
The future of restaurants - 28:25
One-house system - 34:45


Scott Dolich, Park Kitchen
Andy Fortgang, Le Pigeon & Little Bird Bistro

Guest host: Lori Little, Oregon Restaurant & Lodging Association

This episode of Boiled Down is sponsored by:

Sysco Portland:

Podbean App

Play this podcast on Podbean App